Assistant Director of Adult and Graduate Admissions
DESCRIPTION OF JOB:
In addition to fulfilling the role of a top performning Admissions Counselor, the Assistant Director of Adult and Graduate Admissions is responsible for leading call scoring and coaching initiatives under the supervision of the Associate Vice President for Adult and Graduate Enrollment. The incumbent will be responsible for achieving enrollment targets by developing and implementing adult and graduate recruitment plans in collaboration with Enrollment Management Leadership and executes the student recruitment strategy set by the Associate Vice President for Adult and Graduate Enrollment. As Assistant Director, this position will also be responsible for executing the department’s call scoring and coaching initiatives.
Responsibilities:
Recruitment
- Execute strategies for building the funnel at each stage including increasing inquiries, applicants, and admits.
- Identify barriers or challenges that do not align with an exceptional prospective student experience and collaborate with Enrollment Management Leadership to reduce or eliminate these barriers and challegnes.
- Develop high-quality information sessions, organize recruitment events, and other activities to connect with, engage, and inform future students.
- Maintain student record data integrity at all times.
- Exhibit exceptional interpersonal skills both in person and in phone conversations
- Ability to communicate the value of an Edgewood College education to prospective students in an impactful way.
- Incumbent must trive in a fast paced environment where success is defined by quantified territory goals.
- Successful candidate must have availability that allows them to work hours that accommodate the availability of prospective students. Adult and Graduate Admissions Counselors are expected to regularly work as late as 8pm Monday through Thursday.
Call Scoring and Coaching
- Monitor Adult and Graduate Admissions Counselor calls and collaborate with Associate Vice President for Adult and Graduate Enrollment to ensure that each Admissions Counselor receives the requisite number of scored calls each month
- Conduct regular (weekly or bi-weekly depending on counselor level, tenure, and performance) call coaching trainings with each Adult and Graduate Admissions Counselor.
- Facilitate group trainings as needed for the Adult and Graduate Admissions Counselors
- Assist in training and onboarding of new employees as requested by Associate Vice President for Adult and Graduate Enrollment.
Collaboration
- Attend regular school and program functions including, but not limited to, faculty meetings and retreats and other meetings deemed necessary.
- Provide regular feedback to supervisor and Marketing department on the quality level of student interactions.
- Work closely with other student support offices on campus to ensure a positive and seamless student experience at every point in the student’s enrollment process
- Provide information and collaborate with upGrad and Edgewood College’s other strategic partners for supported programs.
Industry Savvy
- Maintain a thorough knowledge about supported academic programs and Edgewood College’s differentiators and key selling points by meeting with all the program leads and marketing on a regular basis.
- Development a strong understanding of the health care and business industry in order to speak to prospective students needs and wants.
Other Duties As Assigned
JOB QUALIFICATIONS
Necessary Education or Work Experience:
- Bachelor’s degree (desired)
- Experience working within a college or university setting (desired)
- Background in sales or recruitment (desired)
Required Knowledge and Skills:
- Good communication and presentation skills with an ability to work both independently and collaboratively with others
- Ability to organize and prioritize multiple projects and meet deadlines that change rapidly
- Ability to effectively lead staff and students
- Ability to work with diverse populations
Specialized Technology Skills:
- Proficiency in Microsoft Office programs including Word, Excel, Access, and PowerPoint.
- Must be willing to learn Slate and other internal data management tools.
Other Qualifications:
- Demonstrates a passionate commitment to the mission of Edgewood College as a Catholic institution in the Dominican tradition.
Edgewood College, a Catholic college sponsored by the Dominican Sisters of Sinsinawa, is an Equal Opportunity Employer, committed to academic excellence through diversity in its faculty, staff, and students. Candidates must demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply. The selected candidate must actively support the mission of the College by working with faculty, staff and students to share in our core values – truth, compassion, justice, partnership, and community.
Must be authorized to work lawfully in the United States without Employer Sponsorship
How to Apply
Send one PDF document which includes cover letter, resume, and references with a subject line that includes the position code ADAG:
Edgewood College
Human Resources – ADAG
1000 Edgewood College Drive
Madison, WI 53711
E-mail: humanresources@edgewood.edu
Equal Opportunity Employer