My student’s financial aid is not showing up on their student account. Why?
- It’s likely because your student’s financial aid file is not complete. Have your student follow the instructions below to see:
- Log onto Edgewood Express
- Select “Current Students”
- Go to “Student Account/Financial Aid”
- Go to “Financial Aid”
- Select “Manage My Financial Aid”
- Click on Menu in upper left corner
- Follow the steps outlined on the Home/Welcome page
Does my student have to do a FAFSA every year?
- Yes! Your student will need to complete a FAFSA every year by December 1st in order to receive their financial aid award offer in the spring for the next school year. If your student waits until after December 1st to complete the FAFSA, they will still receive aid, but some funds are limited and will be awarded on a first come, first served basis.
What if my student’s family’s financial circumstances have changed (divorce, death, loss of income, etc.) since they did the FAFSA?
- Contact Edgewood Central immediately! In some cases, they are able to collect additional documentation that allows us to re-evaluate the financial aid you are receiving.
ecentral@edgewood.edu (608)663-4300
How can my student see how much they have taken out in FAFSA loans?
- Go to www.studentaid.gov.
- Scroll down to “How Financial aid works”
- Click on “Repay loans”
- Then choose “I'm Starting School or In School”
- Then “Manage My Account”
- You’ll also find out who your loan servicer is on this website.
What is a loan servicer?
- Your student’s loan servicer is the entity that handles all the facets of their loan. Your student will contact them if they want to make a payment or if you have a question about their loans.
How can my student find additional scholarships to help pay for school?
- Check out the financial aid section on Edgewood Express:
- Log onto Edgewood Express
- Select “Current Students”
- Go to “Student Account/Financial Aid”
- Scroll down and click on “Financial Aid”
- On the right-hand side of the page, you’ll see scholarships. Check there for outside scholarships that we have been made aware of.
What can I do if my student can’t pay their bill even after financial aid is applied to my account?
- Contact Edgewood Central! They’ll take a look at all of your student’s options – special circumstances, an additional loan, outside scholarships, monthly payment plans, to name a few – and work with the Business Office to come up with a plan.
Can my student see the details of their student account on Edgewood Express?
- Yes! Follow the instructions below:
- Log onto Edgewood Express
- Select “Current Students”
- Go to “Student Account/Financial Aid”
- Go to “Manage & Pay my Bill”
- Select “My Account Balances”
- Click on “View Account details & history”
Can a student set up their parents/guardians so they can see monthly billing statements and make payments on their student’s account?
- Yes! Follow the instructions below:
- Log onto Edgewood Express
- Select “Current Students”
- Go to “Student Account/Financial Aid”
- Go to “Manage & Pay my Bill
- Select “Manage and Pay My Bill” (again)
- My Account in the upper left corner
- Under Payers select “Send a payer invitation”
Authorized Payers will then be able to make payments on their student’s account at: https://commerce.cashnet.com/cashnetg/static/epayment/edgewoodpay
How does a student give permission to Edgewood Central to be able to talk to their parents/guardians/supporters about the details of their financial aid and student account?
- Students can fill out the FERPA release if they want parents/guardians/supporters to be able to know information about their students account, and we encourage you to have a conversation with your student about whether this is needed or beneficial for those involved before filling out the release. This permission can be taken away whenever the student would like to revoke this.
- Follow the instructions below:
- Log onto Edgewood Express
- Select “Current Students”
- Go to “Student Account/Financial Aid”
- Scroll down to “FERPA Release”
- Click on FERPA
How does my student send my Edgewood transcript to grad school or for an outside scholarship?
My student has a question about their account or financial aid and I doesn’t know who to go to about it. What do I do?
- COME SEE EDGEWOOD CENTRAL! While Edgewood Central may not know all the answers, they’re always happy to help you figure out where to go to get that answer. Edgewood Central is open Monday -Friday from 8:30-4:30 and we never require appointments. Pop in any time!
ecentral@edgewood.edu (608)663-4300 210 DeRicci