Academic Records Specialist

• Process verification requests (NSC Degree Verify) 

• Verify enrollments for outside agencies & loan deferments  

• Withdraw students (medical, dismissal withdrawals) 

• Manage office supplies (order as needed) 

• Process Independent Study Contracts 

• Manage priority registration process (set up, communication, execution) 

• Serve as Iron Mountain POC (order old record cards, supervise old record card indexing project) 

• Update/monitor Registrar Office website/Sharepoint 

• Determine academic standing based on college policy 
   

Program Coordination and Office Support:  

• Provide exceptional customer service to students, faculty, and staff who contact the Registrar’s Office for assistance  

• Coordinate complete business process cycles for key program areas of the office, such as setting up the priority registration schedule, maintaining prerequisites and corequisites for all courses, tracking curricular changes, and scheduling final exams (only a few examples of the possible program areas)  

• Accurately process a variety of forms and update the student information system as appropriate  

• Provide assistance with day-to-day processing for Registrar’s Office co-workers as needed  

• Develop new and improve existing processes and procedures as needed 

• Attention to detail 

• Excellent written and verbal communication skills required  

• Organizational, interpersonal, and problem-solving abilities a must  

• Must be able to work independently and proactively identify necessary steps to resolve a wide variety of issues as they arise  

• Ability to interpret complex policies and operational protocols and make decisions related to individual circumstances  

Specialized Technology Skills: 

• Overall Proficient skill-level in Microsoft Office, which includes: Word, Excel, Power Point, Outlook, and basic computer concepts  

• Willingness and ability to learn new software